IKL Knowledge

Policies & Procedures

TEAM

Vision, Values, Priorites & Benefits

Our company vision is:

Our company vision is:

Our company vision is:

Our company values are:

Our company values are:

Our company values are:

Nothing matters more than Our People. They are ready, willing and able to deliver the experience that guests love. Nothing matters more than Our People . They are ready, willing and able to deliver the experience that guests love. Our Practices ensure we are doing the right thing, keeping ourselves and our guests safe & legal and are wo king well together. Focusing on these two priorities ensures that Our Guests are at the heart of all we do – lovi eating, drinking and enjoying a great night’s sleep with us. Delivering great service, high quality food & drink and a great night’s sleep in a safe environment will ensure we achieve our 4 th priority – Our Profits . We focus on sales, margin and costs as if it is our own money. Mitchells & Butlers is a publically owned company. We have many investors who have purchased thousands of ‘shares’ in our company. These shareholders (many are our own employee ) are lookin to m ke a pr fit on their shares every year. We hav an obligation to return a profit to our shareholders. Mitchells & Butlers employe share schemes mean you can share in our success! Our Priorities ensure we deliver our Vision  Our Practices ensure we are doing the right thing, keeping ourselves and our guests safe & legal and are working well together. Focusing on these two priorities ensures that Our Guests are at the heart of all we do – loving eating, drinking and enjoying a great night’s sleep with us. Nothing matters more than Our People . They are ready, willing and able to deliver th experience that guests love. Our Practices ensure we are doing the right thing, keeping ourselves and our guests legal and are working well together. Focusing on these two priorities ensures that Our Guests are at the heart of all we do eating, drinking and enjoying a great night’s sleep with us. Delivering great service, high quality food & drink and a great night’s sleep in a safe environment will ensure we achieve our 4 th priority – Our Profits . We focus on sales, and costs as if it is our own money. Mitchells & Butlers is a publically owned company. We have many investors who have purchased thousands of ‘shares’ in our company. These shareholders (many are our ow Delivering great service, high quality food & drink and a great night’s sleep in a safe environment will ensure we achieve our 4th priority – Our Profits . We focus on sales, margins and costs as if it is our own money. Mitchells & Butlers is a publically owned company. We have many investors who have purchased thousands of ‘shares’ in our company. These shareholders (many are our own employees) are looking to make a profit on their shares every year. We have an obligation to return a profit to our shareholders. Mitchells & Butlers employee share schemes mean you can share in our success! Our Priorities ensure we deliver our Vision Policies & Procedures Guide 2

Innkeeper’s Lodge

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