IKL Knowledge

How Do I Check In Guest who has a Gift Experience Voucher?

IKL Branded Sites Only

1. Select the guest on Opera to check in 2. Continue with check in on Opera until the Payment screen is displayed showing the due amount

3. On the till, select ‘Options’ 4. Select ‘Open Tabs & Tables’ 5. Select the tab with guest’s name

All pre booked guests should have tabs set up for them in the morning for their booking, as per policy. Please refer to the guide on ‘How Do I Set up My Arrivals in the Morning?’

6. Select ‘Pay’ 7. Select ‘Gift Exp Voucher

8. Confirm the amount by selecting ‘Enter’ 9. Print the receipt for this transaction, and retain with the voucher, as per usual document retention policy 10. Check / select the correct payment method on Opera 11. Complete check in on Opera

The tab previously set up on the till for this guest should now be closed.

All Gift Experience Voucher payments made will auto declare when you declare the till, in the same way that normal EFT payments do.