IKL Knowledge

WELCOME

Bitesize Guide

Welcome

Welcome to IKL As a team member working in an Innkeeper’s Lodge business there are many things that you will need to know about and be trained on. This will make sure that you are confident in your role and can therefore ensure that your guests are wowed by their experience and stay with you from start to finish.

Within this book you will find everything you need to know about Innkeeper’s Lodge.

This Bite size booklet will provide you with information on the IKL brand, you as a team member, Check In, Cleaning / Housekeeping & Breakfast along with H&S information to ensure ourselves and our guests are safe and our lodges are secure at all times.

If there is anything that you do not fully understand then please ask your manager or Induction buddy for help.

Thank you for being part of our IKL team.

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Innkeeper’s Lodge

Bitesize Guide